Collect Plus tracking in UK

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In an era where e-commerce is booming, the importance of reliable and efficient parcel tracking systems cannot be overstated. One such system that has gained popularity in the UK is Collect Plus Tracking. This system allows users to track their parcels in real time, ensuring they are always updated on their parcel's journey. Whether you're an online retailer, a frequent shopper, or someone expecting an important package, Collect Plus Tracking provides a seamless and user-friendly experience.

Trackglobal, a leading platform in parcel tracking, offers Collect Plus Tracking among its array of services. With its robust technology, it has simplified the process of tracking parcels, making it easier than ever. It provides a comprehensive tracking solution that caters to the needs of both businesses and individuals.

Understanding how to navigate and utilize the Collect Plus Tracking system is essential for anyone sending or receiving packages in the UK. This article aims to provide a detailed guide on how to track your parcels using Collect Plus through Trackglobal, ensuring you never lose sight of your valuable items.

CollectPlus Tracking in UK

CollectPlus is a popular courier service in the UK that provides a convenient and flexible parcel delivery and collection system. The company has a wide network of over 7,000 pickup and drop-off points located in supermarkets, retail stores, and petrol stations across the country. With CollectPlus, you can send, receive and return parcels at your convenience.

How does CollectPlus tracking work?

With the CollectPlus tracking system, you can easily monitor the whereabouts of your parcel. Once you've sent a parcel via CollectPlus, you will receive a unique tracking code. This code can be entered on the CollectPlus website to view the current location and status of your parcel.

The tracking information includes the time and location of every scan as your parcel moves through the CollectPlus network. This allows you to see exactly where your parcel is at any given time, and provides an estimated delivery date. If you're receiving a parcel, you can also use the tracking code to find out when it will arrive at your chosen CollectPlus location for collection.

Note: It's important to keep your tracking code safe, as you'll need it to collect your parcel and to check its status online.

Benefits of CollectPlus Tracking

CollectPlus tracking offers a number of benefits. It provides peace of mind, as you can see that your parcel is progressing towards its destination. If you're sending a parcel, it allows you to confirm when it has been safely delivered. If you're receiving a parcel, it means you can plan when to collect it, based on the estimated delivery date. Overall, CollectPlus tracking provides a reliable and convenient way to send and receive parcels in the UK.

CollectPlus Tracking Not Updated

At times, you may find that your CollectPlus tracking status is not updated. This could be due to a variety of reasons. Understanding these reasons can help you manage your expectations and take necessary actions if needed.

Delay in updates: Sometimes, there can be a delay in the tracking updates from the courier. This could be due to operational issues or technical glitches. However, this is usually temporary and the tracking status should update within 24-48 hours.

Parcel not scanned: If your parcel hasn't been scanned at the collection point or at any subsequent transit points, it will not reflect in the tracking updates. Make sure that the parcel was properly scanned when you dropped it off.

Incorrect tracking number: Always double-check your tracking number. An incorrect tracking number is one of the most common reasons for the tracking status to not update. If you have entered the wrong tracking number, the system will not be able to provide any updates.

In case of persistent issues, it's advisable to contact CollectPlus Customer Service. They will be able to provide you with the most accurate information regarding your parcel's status and help resolve any issues.

Where is my parcel?

Tracking your parcel in the UK using Collect Plus is a simple and straightforward process. This service allows you to keep tabs on your package from the moment it leaves the sender until it reaches your doorstep.

How does it work?

Once your parcel is dispatched, you will receive a tracking number. This unique code is your key to follow the journey of your parcel. Simply enter this code into the tracking section on the Collect Plus website.

Note: It's important to keep your tracking number safe as it's needed for any inquiries about your parcel.

What information will I receive?

Collect Plus provides detailed information about your parcel's journey. You can see when it was collected, when it arrived at the sorting hub, when it was out for delivery, and finally, when it was delivered. If there are any delays or issues, this will also be displayed in the tracking information.

Note: Please remember that tracking updates may take some time to appear on the system due to processing times.

If you have any questions or need help with your tracking, Collect Plus customer service is ready and willing to assist. So, if you're wondering 'where is my parcel?', rest assured that with Collect Plus, you're never left in the dark.

How do I use a tracking reference?

Using a tracking reference is simple and straightforward. This unique identifier helps you keep track of your parcel's location and status throughout its journey. Here's how you can use it:

Step 1: Locate Your Tracking Reference

Firstly, you need to find your tracking reference. This is typically provided by the retailer or the courier service when you dispatch a parcel. It can usually be found on your receipt or in the confirmation email you received when you made your purchase. The tracking reference is a combination of numbers and letters, which is unique to each parcel.

Step 2: Enter the Tracking Reference

Once you have located your tracking reference, go to the courier's tracking page. In this case, you would visit the Collect Plus tracking page. There will be a field or box where you can enter your tracking reference. Simply type or paste your tracking reference into this field.

Step 3: Track Your Parcel

After entering your tracking reference, simply click on the 'Track' or 'Search' button. The system will then search for your parcel using the tracking reference you provided. You will then be able to see the current location of your parcel, its status, and estimated delivery time. Keep in mind that tracking information may not be available immediately after dispatch. It may take some time for the system to update.

Note: Always keep your tracking reference safe as it is crucial for tracking your parcel and for any potential investigations in case of non-delivery or loss.

How to track a parcel without a tracking reference

In most cases, tracking a parcel requires a tracking reference or number provided by the courier service. However, if you have lost or do not have this reference, there are a few alternatives you can consider:

Method Description
Contact the courier If you know which courier is delivering your parcel, you can contact them directly. Provide them with as much information as possible, such as your name, address, and the date the parcel was sent.
Check your email Most courier services send an email confirmation that contains a tracking number. If you can't find it, check your spam or junk folders.
Contact the sender If someone else sent the parcel, such as an online retailer, contact them and ask if they can provide the tracking information.
Use a third-party tracking service Some websites and apps offer package tracking services that can track parcels from multiple couriers. You usually need the tracking number, but some may be able to help with just the sender's and recipient's information.

Please note that the success of these methods can vary depending on the courier service and the information available. If you regularly receive parcels, consider keeping a record of tracking numbers for future reference.

Lost CollectPlus tracking number or receipt?

If you have lost your CollectPlus tracking number or receipt, don't worry! There are still ways to locate your parcel. The tracking number is a unique code that is used to track your parcel's progress. It is usually found on the receipt or confirmation email that you receive after sending the parcel.

Here's what you can do:

Firstly, check your email inbox for any communication from CollectPlus. When you send a parcel using CollectPlus, you should receive a confirmation email that contains your tracking number.

If you can't find the email or didn't receive one, check your junk or spam folder. Sometimes, emails from service providers can end up there. If you still can't find it, you might have deleted it accidentally. Try checking your deleted emails folder.

If you still can't locate your tracking number, you should contact CollectPlus customer service. Provide them with as much information as possible about the parcel, such as the recipient's name and address, the date it was sent, and the type of service you used. They should be able to help you locate your parcel.

Remember: It's always a good idea to keep a copy of your receipt or confirmation email until your parcel has been successfully delivered. This can help prevent any issues with tracking in the future.

Why is my parcel being returned to sender?

Having your parcel returned to the sender can be frustrating, especially if you are expecting an important item. There are several reasons why this might happen, and understanding them can help you prevent this situation in the future.

Incorrect Address

One of the most common reasons for a parcel to be returned to the sender is an incorrect or incomplete delivery address. This can be due to a simple typo, an old address, or missing information such as the correct postcode or flat number.

Unclaimed Parcel

If a parcel can't be delivered on the first try, it's usually held at the local post office or courier depot for a certain period. If it's not collected within this time, the parcel could be sent back to the sender.

Here are other potential reasons:

  • Refused by Recipient: If the recipient refuses the parcel, perhaps because it's unexpected or unwanted, the courier service will return it to the sender.
  • Issues with Customs: If the item doesn't comply with import regulations, or if the necessary duties and taxes aren't paid, it can be returned to the sender.
  • Insufficient Postage: If the sender didn't pay enough for postage, the parcel could be returned.

To avoid having your parcel returned, make sure to double-check the delivery address, pay the correct postage, and inform the recipient if you're sending a surprise. If you're the recipient, ensure to pick up your parcel in a timely manner and pay any necessary fees.

Where is the CollectPlus National Hub?

The CollectPlus National Hub is located in South Normanton, Derbyshire, UK. This central location allows for efficient distribution and collection of parcels across the entire United Kingdom. The hub operates 24/7, ensuring that parcels are processed and dispatched in a timely manner.

Being centrally located in the UK, the CollectPlus National Hub is well positioned to serve all regions of the country. It offers a convenient and reliable service for individuals and businesses alike who need to send or receive parcels.

It is important to note that the CollectPlus National Hub is not open to the public for dropping off or collecting parcels. Instead, CollectPlus operates a network of over 7,000 local stores across the UK where customers can drop off or collect their parcels. These stores include newsagents, convenience stores and supermarkets, making it easy to find a convenient location near you.

Once parcels are dropped off at these local stores, they are collected and transported to the CollectPlus National Hub for sorting. From there, they are dispatched to their respective delivery destinations across the UK.

I missed my delivery

Missing a parcel delivery can be frustrating, especially if you have been waiting for it for a long time. However, don't despair. There are several steps you can take if you missed your delivery via Collect Plus.

Check your tracking status

Firstly, you should always check your parcel's tracking status on the Trackglobal website. It will provide you with the latest updates about your parcel's location and delivery attempts. If the status says "attempted delivery" or "delivery failed", this means that the courier tried to deliver your parcel but couldn't.

Look for a card or email

Usually, if you're not at home when the delivery is attempted, the courier will leave a card with instructions on how to collect your parcel or arrange a redelivery. Sometimes, instead of a card, you might receive an email or a text message with the similar information. Make sure to check your mailbox and spam folder just in case.

Note: If you still can't find any information or have trouble arranging a redelivery, you should directly contact Collect Plus customer service. They will help you to resolve the issue and ensure that you receive your parcel as soon as possible.

My Parcel is late

When you're expecting a parcel delivery, it's frustrating when it doesn't arrive on time. There could be several reasons why your parcel is late. Here are some possible explanations and what you can do about it:

  • Incorrect Delivery Address: If the delivery address on the package is incorrect or incomplete, this could delay delivery. Make sure you provide the correct address when placing your order.

  • Bad Weather: Severe weather conditions can affect transportation and delay parcel delivery. Unfortunately, this is beyond anyone's control. You can check the weather updates and the courier's website for any weather-related delivery disruptions.

  • High Volume of Parcels: During peak times, like the holiday season, couriers may be dealing with a high volume of parcels, which could lead to delays. It's always best to order well in advance during these times to avoid any delays.

  • Technical Issues: Sometimes, technical problems with sorting equipment or delivery vehicles can cause delays. Most courier companies have systems in place to deal with these issues and get back on track as quickly as possible.

If your parcel is late, you can use Collect Plus tracking in the UK to track your parcels and get real-time updates on their status. Simply enter your tracking number on the website to find out where your parcel is and when it's expected to arrive.

If your parcel is significantly late, it's a good idea to contact the courier company directly. They should be able to provide more information and help resolve any issues.

How do I get the collection code to collect my parcel?

Receiving your collection code to collect your parcel with Collect Plus is a straightforward process. Once your parcel has arrived at your chosen collection point, you will receive an email or a text message. This message will include a unique 7-character collection code.

Remember, this code is essential for collecting your parcel. Without it, you cannot pick up your parcel. It's important to keep this code safe and not to share it with anyone else. It is your responsibility to ensure the code's safety.

Note: If you haven’t received your collection code within a reasonable time frame or lost your code, please contact the Collect Plus customer service immediately. They can assist you in retrieving your collection code or provide a solution for the situation.

Lastly, when you go to the collection point to get your parcel, don't forget to bring a valid form of ID along with your collection code. Valid forms of ID include a driving license, passport, or any other form of photo ID. This is to ensure that the parcel is given to the correct recipient.

Collecting your parcel with Collect Plus is designed to be a hassle-free and secure process. Just follow these steps and you'll have your parcel in no time.

How will my collection code be sent to me?

When you choose to use the Collect Plus tracking service in the UK, you will be given a unique collection code. This code is essential as it allows you to track your parcel's journey and know exactly when it will arrive at your chosen Collect Plus location.

Receiving your Collection Code

Once you have successfully placed your order and chosen Collect Plus as your delivery method, your unique collection code will be generated. This code will then be sent to you via email. It is important that you provide a valid email address to ensure that you receive your collection code without any issues. If you do not receive your code, make sure to check your spam or junk folders.

Using your Collection Code

Your collection code is unique to your parcel. To track your parcel, simply enter the code on the tracking page of the Collect Plus website. You will then be able to see the current location of your parcel, its journey history, and estimated delivery time. Keep this code safe, as without it, tracking your parcel may become more difficult.

Remember: Your collection code is essential for tracking your parcel and collecting it from the Collect Plus location. Do not share it with anyone else, and make sure to store it in a secure place until your parcel has been successfully delivered and collected.

Can someone else pick up my parcel for me?

Yes, it is possible for someone else to pick up your parcel for you. However, there are certain procedures and requirements that must be adhered to ensure the security and safety of your parcel. Here are some steps that need to be taken:

  1. The person picking up the parcel for you must have a signed written permission from you. This letter should include your details, the details of the person collecting the parcel, and the tracking number of the parcel.

  2. The person must also have a valid form of identification that matches the name you provided in the letter. This could be a driver's license, passport, or any other government-issued ID.

  3. If the parcel is being held at a Collect Plus location, the person will need to provide the store clerk with the unique collection code. This code is usually sent to your mobile device or email when the parcel arrives at the pick-up location.

  4. Lastly, if the parcel requires a signature upon collection, the person picking it up for you will need to sign on your behalf.

Remember, allowing someone else to pick up your parcel on your behalf is a decision that should be made with trust and caution. Always ensure that you trust the person picking up your parcel and that they have all the necessary documents and information to do so.

What is Click and Collect on eBay?

Click and Collect is a convenient shopping feature provided by eBay that allows buyers to purchase items online and pick them up at a nearby physical store or collection point at their convenience. This service offers a perfect solution for people who might not be home to receive parcels during the day or those who prefer the ease of picking up their packages while running other errands.

How does Click and Collect work on eBay?

When purchasing an item on eBay, you can choose the Click and Collect option at checkout if it's available. The process is straightforward - you simply select a nearby collection point or store from the list provided and continue with your purchase. Once your item is ready for collection, you'll receive a notification via email or SMS. This message will include a unique collection code that you will need to present when you collect your item.

Benefits of Click and Collect

Click and Collect offers multiple benefits. Firstly, it provides flexibility as you can collect your item at a time that suits you best. Secondly, it ensures the safety of your package as it eliminates the risk of it being left unattended at your doorstep. Lastly, it could potentially save on shipping costs, especially for bulky or heavy items that could be expensive to deliver home.

How do I know when my parcel is ready to collect?

Collect Plus makes it easy for you to know when your parcel is ready for collection. The process is simple and straightforward. Here's how it works:

Step 1: Sending the Parcel

When you send a parcel through Collect Plus, you'll receive a unique tracking number. This number is important as it helps you monitor the progress of your parcel.

Step 2: Tracking the Parcel

You can use your unique tracking number to keep an eye on your parcel's journey. Simply visit the Trackglobal website, enter your tracking number, and you'll be presented with a detailed update on where your parcel is and when it's expected to reach its destination.

Step 3: Notification

Once your parcel has arrived at its destination and is ready for collection, Collect Plus will notify you. This notification is typically sent via email or SMS, depending on your preferred method of communication.

Step 4: Collection

After receiving the notification, you can go to the specified Collect Plus location to pick up your parcel. Remember to bring a valid form of identification for verification purposes.

Step Process
1 Send the parcel and receive a tracking number
2 Track your parcel on the Trackglobal website
3 Receive a notification when your parcel is ready for collection
4 Collect your parcel at the specified location

In conclusion, Collect Plus provides a seamless and convenient way to send, track, and collect parcels. With its efficient tracking system, you'll always know when your parcel is ready for collection.

How long does eBay click and collect take?

The Click and Collect service on eBay allows you to purchase an item and then pick it up at a local store at your convenience. The time it takes for an item to be ready for collection depends on the delivery time specified by the seller.

Typically, it takes about 3 to 5 working days for the item to arrive at the collection point after you've purchased it. However, this may vary depending on the seller's dispatch time, the courier service used, and the distance between the seller and the collection point.

Process Typical Duration
Order Processing by Seller 1-2 Working Days
Delivery to Collection Point 2-3 Working Days
Total Time 3-5 Working Days

Please note, these are typical durations and actual times may vary. Once your item has arrived at the collection point, you will receive an email notification with a unique barcode. You need to present this barcode (either printed or on your mobile device) along with a photo ID to collect your item.

Collect+ tracking statuses

Keeping tabs on your parcels has never been easier with Collect+ tracking. There are several statuses that your parcel might have throughout its transit. Here's what they mean:


When the status of your parcel is "Collected", this means that the parcel has been picked up from the drop-off point and is now in transit. It is on its way to the sorting hub.

In transit

The "In transit" status indicates that your parcel has left the sorting hub and is currently on its way to its final destination. This status may remain unchanged for a period, particularly if your parcel is going over long distances.

Out for delivery

When your Collect+ tracking status changes to "Out for delivery", it means that the parcel has arrived at the local delivery depot and is out on a van to be delivered. You can expect your parcel to arrive at its destination soon.


The "Delivered" status signifies that the parcel has successfully reached its recipient. If you're the sender, this means that your parcel has reached its intended recipient. If you're the recipient, this means that your parcel should be with you.

In addition to these, there may be other statuses indicating if a delivery attempt was unsuccessful, if the parcel is being returned, or if there's been a problem with delivery. Always keep an eye on your Collect+ tracking information to stay updated.

Track your parcels at

With the rapid advancement of technology, tracking your parcels has never been easier. With, a state-of-the-art parcel tracking system, you can now monitor the status of your parcels in real-time, anywhere in the world.

Whether you're an online business owner who needs to track multiple parcels, or an individual awaiting a single package, provides an efficient and user-friendly platform for all your parcel tracking needs.

All you need to do is enter your unique tracking number into the system. This number is typically provided by the courier service upon shipment of your parcel. Once the tracking number is entered, will provide you with real-time updates on the location, transit status and estimated delivery date of your parcel.

Moreover, understands the importance of timely updates. That's why it also offers email notifications for significant updates such as 'parcel departed', 'parcel in transit', and 'parcel delivered'. This way, you can stay informed without constantly checking the website.

In conclusion, simplifies the parcel tracking process, providing you with peace of mind and allowing you to focus on other important tasks. So, why wait? Start tracking your parcels at today!

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