Italian Post Parcel Tracking

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Italian Post

Poste Italiane is a postal operator that provides services within Italy and also accepts letters and parcels for delivery abroad. As far as tracking is concerned, Poste Italiane provides each parcel with a track number, it is easy to search through

How to track an Italy Post parcel by tracking number?

Track number is a special identifier that is assigned to each parcel at the time of order registration. After registration, the manager gives the sender a waybill, which contains the parcel number in the format RT987654321IT, where the first letter means the type of shipment, the second letter means the type of transport, the last two letters mean the country of origin.

Regular users of the service appreciated the work on the platform on merit. The main advantages of the service:

  • the ability to track shipments around the world, even if several transport companies are involved in the logistics process;
  • free access 24/7;
  • no need to register and enter personal data;
  • fast order processing - average waiting time 2-3 seconds;
  • all information is displayed in Russian, in rare cases - in English.

It is impossible to find a parcel by name, phone number or delivery address. These data cannot serve as a unique identifier, because they may appear in several parcels at the same time. To avoid misunderstandings, all postal organisations assign a unique dispatch number (not to be confused with the order number), which should be used for tracking both international and domestic dispatches.

To track Italian Post items, you need to:

  1. Go to the platform.
  2. Enter track number into the search box.
  3. Send request for processing.

In the summary you will see the full list of passed items, current location and approximate date of delivery of the parcel to the order pick-up point. Data is processed in real time - daily monitoring will help you to be aware of any changes along the way.

Through you can track all registered international parcels, for example from UK, Singapore or France, any transport company (e.g. PostNL, Pony Express, J-NET) in real time - the service is available 24/7. All orders from online marketplaces such as eBay, Shein, ASOS or iHerb are under the control of our search robot - no parcel will be left unattended anymore.

What types of items does the Italian Post work with?

The Italian Post is a multifunctional organisation that provides services to individuals and companies for the delivery of different types of items. First of all, these are small packages with documents and small loads, letters and correspondence. Also the Italian sender is engaged in forwarding parcels and packages, offers express delivery.

Tariffication is standard: the larger the size and weight of the shipment, the higher the cost of sending it. The final cost is also affected by the distance the shipment has to cover.

Parcel Tracking Statuses

In the certificate received, information is formed not only about a specific location, but also a description of what is happening with the parcel. Here are examples of the most common statuses:

  • parcel accepted for processing;
  • en route;
  • sent to the country of destination;
  • at the stage of customs control (also includes status of requiring additional information, not allowed to ship, problems, leaving the point);
  • arrival at destination;
  • readiness for removal or delivery;
  • delivery made;
  • return to sender's address;
  • failure of attempted delivery.

There may be statuses about loading into an aircraft, about transit through a third country, about electronic registration of a parcel or about export completion. For the convenience of the user, translates the information into Russian.

What to do if your parcel is loaded on an aeroplane?

What to do if a parcel is lost or stopped tracking?

Daily tracking will allow you to quickly respond to unforeseen situations. If a parcel does not change its status within 7-12 days, it may have been lost in transit. To understand the further course of action, determine the last point in which the parcel was listed.

If this is the territory of the Russian Federation, the search should be handled by the receiving party. If the parcel disappeared before reaching the border of the Russian Federation, the search request should be sent to the transport company, which was engaged in the formation of the route.

Request for tracing.

An application for a search for cargo can be filed by the sender or the recipient. To do this, it is necessary to draw up a claim with an indication of the track and telephone number for communication. In the application, describe the situation in detail, attach a printout of the route.

The search process may take a long time.

The search process can be delayed, sometimes the period reaches up to 30 days. If the transport company has not found the parcel or the deadline for considering the application has passed, you can insist on reimbursement of damages, which is made up of the estimated value of the shipment and the amount spent on sending the goods.

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