Russian Post package tracking and shipment information

Support +7 (495) 956-20-67
Average delivery time 6 days

Russian Post

With the increasing reliance on online shopping and international shipping, keeping track of your parcels and deliveries has never been more important. Whether you're an online retailer, a frequent shopper, or expecting a crucial document, the ability to track your package gives you peace of mind and ensures you know exactly when to expect your delivery. And if you're using Russian Post, you're in luck!

Russian Post, the national postal operator of Russia, provides an efficient and reliable tracking system. But if you're not familiar with it, you might find it a bit challenging to navigate. Don't worry, though. This comprehensive guide is designed to help you understand how to effectively track your parcels with Russian Post.

In this guide, you will learn how to track your parcels at, a universal tracking platform that includes Russian Post among many other international postal services. We will walk you through the steps of using this platform, providing tips and tricks along the way to ensure you get the most out of your tracking experience.

So, whether you're tracking a personal parcel or managing deliveries for a business, this guide has got you covered. Let's dive in and demystify the process of tracking your packages with Russian Post.

Understanding Russian Post: A Comprehensive Guide

The Russian Post is the national postal operator in Russia, handling millions of parcels and letters every day. Whether you're sending or receiving items, it's essential to understand how the system works. This comprehensive guide will help you understand the Russian Post and how to track your parcels at

Tracking Your Parcels

One of the most critical aspects of sending or receiving parcels through the Russian Post is the ability to track your items. This is done through the tracking number provided when you send an item. To track your parcels, visit and enter your tracking number in the provided field. You will then be able to see the current status and location of your parcel.

Delivery Times

Delivery times can vary depending on the destination and the type of service you choose. However, the Russian Post is committed to ensuring that all packages are delivered in the shortest possible time. If there are any delays, you will be able to see this information when you track your parcel at

Customer Service

If you have any issues or queries regarding the delivery of your parcel, the Russian Post has a dedicated customer service team that can assist you. They can provide information on tracking numbers, delivery times, and any other questions you may have.

Understanding the Russian Post system can seem complicated, but with this guide, you should have a better grasp of how it works. Remember, you can always track your parcels at to stay updated on your item's progress.

Requirements for Sending Packages through Russian Post

The Russian Post is a reliable and efficient way to send packages domestically and internationally. However, there are certain requirements that you need to meet to ensure a smooth and hassle-free transaction. Here are the key things you need to know:

Package Size and Weight: The maximum weight for packages is 20 kg for domestic shipping and 31.5 kg for international shipping. The size of the package should not exceed 1.5 meters in length and 3 meters in combined length and girth.

Prohibited Items: There are certain items that you cannot send through Russian Post, including flammable substances, weapons, narcotics, and perishable goods. Make sure to check the full list of prohibited items before packing your parcel.

Proper Packaging: Your items should be properly packed to prevent damage during transit. Use sturdy boxes, bubble wrap, and other protective materials to ensure the safety of your items.

Addressing: The sender's and recipient's addresses should be clearly written on the package. For international shipping, the addresses should be written in English and Russian to avoid any confusion.

Once your package is sent, you can easily track your parcels at This website provides real-time updates on the status of your package, giving you peace of mind and assurance that your package is on its way to its destination.

By following these requirements, you can ensure a smooth and hassle-free experience when sending packages through Russian Post.

Using Russian Post's Online Tracking System

Russian Post provides an online tracking system to keep you updated about the status of your parcels. It's a simple and efficient way to track your parcels at This system allows you to monitor your parcels in real-time, providing information about the parcel's current location, its route, and the estimated date of delivery.

To use the online tracking system, you will need the tracking number of your parcel. This number is usually provided when you send or receive a parcel. Here is a step-by-step guide on how to use the online tracking system:

Step Procedure
1 Go to the Russian Post's online tracking system at
2 Enter your tracking number in the box provided.
3 Click on the 'Track' button.
4 The system will provide real-time updates about your parcel's location, its route, and the estimated date of delivery.

Remember, the accuracy of the tracking information depends on the updates provided by the Russian Post. Therefore, make sure to check the tracking status regularly for the most accurate information.

Interpreting Status Updates in the Tracking System

One of the key steps in tracking your packages through Russian Post is understanding the status updates provided in the tracking system. These updates give you real-time information about the location and progress of your parcels. You can track your parcels at

Below is a comprehensive guide to help you understand the various status updates you might come across while tracking your packages.

Status Update Description
Item Pre-advised This status means that the information about your package has been received, but the package itself hasn't yet arrived at the post office.
Arrival at Outward Office of Exchange Your package has arrived at the office of exchange and is ready to be shipped internationally.
Departure from Outward Office of Exchange Your package has left the office of exchange and is on its way to its destination.
Item Held by Customs This status means that your package is being held by customs for inspection or for payment of duties and taxes.
Item Released from Customs Your package has been cleared by customs and is now on its way to the delivery office.
Attempted Delivery An attempt was made to deliver your package, but no one was available to receive it. It will be attempted again or held at the local post office for pickup.
Item Delivered Your package has been successfully delivered to the recipient.

Please note that these are general status updates and some might not apply to your specific package or situation. Always refer to the most recent status update for the most accurate information.

Dealing with Lost or Delayed Packages in Russian Post

It can be quite frustrating when your parcel gets lost or delayed, especially when it is something urgent or of high value. However, you can follow the steps below to deal with lost or delayed packages in Russian Post.

  1. Firstly, track your parcels at This is a reliable website that provides real-time updates about the location of your parcel. It is possible that your parcel is just delayed and not lost.

  2. If the tracking information shows that your parcel is stuck in one location for an unusually long time, it might be delayed. In such a case, you should contact Russian Post customer service for further assistance.

  3. In the unfortunate event that your parcel is lost, you will need to file a claim with Russian Post. This can be done either online or at the post office. You will need to provide details about the parcel and proof of its value.

  4. After filing a claim, Russian Post will conduct an investigation to locate your parcel. This process may take some time, so you need to be patient.

  5. If the parcel is not found, Russian Post will compensate you for the loss. The compensation amount will depend on the declared value of the parcel.

Remember, the best way to prevent lost or delayed parcels is to always track your parcels at and ensure that they are properly packed and labeled.

Benefits of Using Russian Post for Deliveries

There are several benefits of using Russian Post for your parcel deliveries. Not only does it offer reliable and efficient services, but it also provides a simple and effective system to track your parcels at Here are some of the benefits you can enjoy when you choose Russian Post for your delivery needs:

  • Reliable Service: Russian Post is known for its reliable postal services. They handle millions of parcels every year and have a proven track record of delivering parcels safely and on time.
  • Easy Tracking: With Russian Post, you can easily track your parcels at This feature allows you to monitor the progress of your delivery in real time, giving you peace of mind and assurance that your parcel is on its way.
  • Wide Coverage: Russian Post delivers parcels to every corner of Russia, and also to international destinations. This wide coverage ensures that you can send parcels to almost anywhere in the world.
  • Affordable Rates: Russian Post offers competitive rates for parcel deliveries. This makes it a cost-effective choice for both domestic and international deliveries.
  • Convenient Pick-up and Drop-off Points: There are numerous Russian Post offices and drop-off points across the country. This makes it convenient for you to send or receive parcels.

In conclusion, Russian Post provides a reliable, affordable, and convenient solution for your delivery needs. By choosing Russian Post, you can enjoy the peace of mind that comes with knowing your parcel is in good hands.

Additional Services Offered by Russian Post

Aside from the basic mailing and delivery services, Russian Post offers a variety of additional services that can greatly benefit their customers. These services are designed to provide convenience, reliability, and peace of mind when sending or receiving parcels.

One of the most noteworthy additional services offered by Russian Post is the ability to track your parcels. By visiting, you can easily monitor the status of your parcels. This service provides real-time updates on your parcel's location and estimated delivery date. This is particularly useful for international shipments, as it allows you to know exactly when your parcel will arrive.

Russian Post also offers insurance services for your parcels. This means that in the unlikely event that your parcel is lost or damaged during transit, you can file a claim and receive compensation. The insurance coverage depends on the declared value of the items in your parcel.

Moreover, Russian Post provides financial services such as money transfers. This is an easy and secure way to send money both domestically and internationally. They also provide postal banking services, which include savings accounts, loans, and payment services.

Lastly, Russian Post offers business solutions such as bulk mailing, direct mail services, and logistics solutions. These services are designed to help businesses effectively reach their customers and streamline their operations.

With these additional services, Russian Post goes beyond being just a postal service provider. They strive to provide comprehensive solutions that cater to the diverse needs of their customers.

Tips for a Smooth Experience with Russian Post

Whether you are a local or an international customer, using Russian Post for your shipping needs can be a great choice. However, to ensure a smooth experience, there are a few tips you should keep in mind:

  • Track your parcels: To keep a tab on your parcels, use the tracking service at This will provide you with real-time updates about the location and status of your parcels.
  • Provide accurate information: To avoid any delays or issues, always make sure that you provide accurate and complete information when sending or receiving parcels. This includes the correct address, contact number, and name of the recipient.
  • Understand the customs rules: If you are shipping internationally, make sure you understand the customs rules and regulations. This will help you avoid any potential issues or delays.
  • Be patient: Russian Post can sometimes take longer than expected to deliver parcels, especially during peak seasons. Therefore, it's important to be patient and allow ample time for your parcel to arrive.
  • Use insured shipping: If you are sending valuable items, it's a good idea to use insured shipping. This will provide you with extra protection in case your parcel gets lost or damaged.
  • Keep a copy of your shipping documents: Always keep a copy of your shipping documents for your records. This includes the receipt, tracking number, and any other relevant information.

By following these tips, you can ensure a smooth and stress-free experience with Russian Post.

4  of 5 (Number of ratings:  94 )

Leave feedback Your email address will not be published. Required fields are marked *

Reviews (0)

No results found.